We recently asked KMI Instructor John Hovell why Knowledge Managers should practice Organization Development (OD) methods for a story we are doing, and he provided us with
a new "Top 10" list...
FYI: John and Dr. Sharon Varney are teaching our next OD Certification class, Mar 18-20. Details here...
10: Employee engagement continues to be a hot topic for KM. OD offers numerous tools and approaches to deeply understand what engaged individuals, groups and teams in your organization can look like.
9: KM and information management are so often blurred together and confused. OD brings techniques to “bracket” and “set boundaries” and increase clarity.
8: Don’t do KM for the sake of doing KM, do KM to improve an organizational situation. OD does the deeper dive to understand what’s underneath the org situation.
7: We talk about culture in KM quite a bit - in OD we often reframe "culture" as "group dynamic" and then work with the similarities and differences to shift the culture.
6: KM often aims for organizational learning - OD looks at group dynamics that are enabling and disabling org learning.
5: KM is interested in improving processes, OD deeply studies why the processes are the way they are.
4: It's often hard to get buy-in for KM. OD offers tools to reframe buy-in and learn how to intervene with the resistance to move KM forward.
3: KM desires improved collaboration - KM techniques can help - OD techniques can get underneath what's truly enabling or blocking collaboration.
2: KM is often about changing the organization, OD over-arches change management even more directly than km does.
1: You are the most untapped source of knowledge - OD will offer "use of self" also known as "self as an instrument."