Classic Definition

If you've done any research, you've no doubt come across the classical definition of KM being a combination of "People, Processes, and Technology" for improved knowledge-sharing and proficiency.  Effective KM has evolved since then, harnessing People, Processes, Content, Culture, and Technology to translate tacit knowledge, experience, and expertise into content that may be captured, managed, enhanced, and found by others.

KM is also the application of proven methods to:

• leverage knowledge
• collaborate
• spark innovation
• accelerate organizations toward ever-higher performance

It's one thing to find or harness knowledge - what you do with that knowledge separates success from failure.

“Improving the productivity of knowledge workers through technology, training and organizational change….will be the major boardroom challenge of the next 15 years.”

‍--The Economist: Foresight 2020 - Economic, Industry and Corporate Trends