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Part 2:

Knowledge management (KM) is a fast-paced, demanding field. As a KM professional, you’ll spend most of your day analyzing data, communicating with stakeholders, and making critical business decisions based on the insights that you uncover.

The process of visually representing the intellectual assets, knowledge flows, and relationships within an organization or a specific domain is knowledge mapping. It is an integral component of any successful knowledge management framework and is used by knowledge managers as a strategic tool to visualize, organize, and understand an organization’s knowledge assets. 

In today’s highly competitive and agile business landscape, organizational knowledge has been recognized as a key component in the organization’s quest to foster innovation and stay relevant and successful.  

Logistics and supply chain organizations like any other company need to ensure efficient processes to deliver quality services and products to customers. In a rapidly evolving digital climate, knowledge management (KM) is the tool that can help logistics companies meet customer expectations concerning efficient communication, timely deliveries, transparent tracking, and undamaged products.

The goal of Knowledge management (KM) is not only to facilitate knowledge sharing for the optimization of resources, but also to improve efficiency, reduce the learning curve for new employees, foster innovation, and enhance overall performance across the board.

Knowledge Management (KM) is a powerful tool that fosters collaboration and knowledge sharing within organizations, leading to a more comprehensive understanding of business processes and the emergence of innovative solutions. However, is this alone enough to persuade stakeholders and company leaders to embrace a KM culture?

We recently asked KMI Instructor John Hovell why Knowledge Managers should practice Organization Development (OD) methods for a story we are doing, and he provided us with 
a new "Top 10" list...

FYI: John and Dr. Sharon Varney are teaching our next OD Certification class, Mar 18-20.  Details here...

It’s a relatively well-understood concept that the more knowledge someone has, the better they can perform. This idea is especially true in the workplace. The professional knowledge an employee has will have a direct impact on their role and performance within the company.

Organizational knowledge is broadly classified into explicit and tacit. While explicit knowledge is tangible and is captured through processes, documentation, books, videos, etc, the fact is that this forms only a fraction of any organization’s knowledge while the rest of the knowledge bound to peoples’ experiences, intuition, insights, expertise, and personal conclusions is tacit knowledge.