Communities are an integral part of knowledge management in any organization bringing together people, processes, and technologies to capture, manage, find, and share knowledge. The purpose is to enable the community members to collaborate, get upskilled, making their day to day work easier and how.

Here are some of the key outcomes from well-driven Communities:

1 - Increased output:
Well run communities enable people to spend less time looking for information or recreating already existing information.

2 - Innovation:
Communities lead to increased collaboration and exchanging of ideas driving Innovation in the organization.

3 - Enhanced client value:
Communities enable employees to stay updated on the latest trend and technologies helping them to build and apply new skills to drive client value impact.

4 - Harvesting Content:
Communities play a key role in harvesting content from its members and enable the members to leverage existing assets and resources in ongoing projects.

Well driven and moderated Communities can be a key differentiator of how your workforce can expand into the next wave of innovation leading to better selling and delivering.

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Ekta Sachania is an experienced Knowledge and Content Professional, based out of India.

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