July 2024

Beyond Content: The Strategic Impact of Knowledge Management

Jul 29, 2024 | By KMI Top Blogger, Ekta Sachania

Managing Knowledge is not limited to simply handling information within an organization but also influences how modern businesses operate and evolve.

Let’s explore how it adds value and impacts key functions, roles, and processes:

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The Role of Knowledge Management in Customer Engagement

Jul 27, 2024 | By KMI Guest Blogger Amanda Winstead

Many businesses are shifting to customer-centric practices.
The role of KM is crucial in this shift, especially in marketing.
The data it provides about customers helps marketers make more reliable choices for customer engagement, improving the department’s efficiency. It helps with:

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The Role of CoPs in Capturing and Nurturing Tacit Knowledge

Jul 14, 2024 | By KMI Top Guest Blogger, Ekta Sachania

An organization’s collected knowledge is its most essential asset. The development of this intellectual knowledge from implicit to explicit, sharing, and utilization forms the basis of knowledge management. Its purpose is to ensure that the relevant knowledge in people’s heads and the hard drive is captured and made available to the whole organization to realize an organization’s goals.

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Building Resilience: The Role of Knowledge Management in Organizational Adaptation and Change Management

Jul 11, 2024 | By KMI Guest Blogger Amanda Winstead

Turbulent weather in the business landscape can shake any organization's foundation, making effective knowledge management (KM) critical for swift adaptation and getting ahead of disruptions.

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Top Benefits of Cloud-Based Knowledge Management Systems for Modern Businesses

Jul 03, 2024 | By KMI Guest Blogger Amanda Winstead

While cloud computing has been around for quite some time now, a number of businesses today still operate without it. However, many are starting to realize that in the rapidly evolving landscape of knowledge management (KM), adopting
a cloud-based system is more efficient compared to handling everything on-site.