May 2023

How To Use Knowledge Management To Gain Customer Feedback From a Broader Audience

May 31, 2023 | By KMI Guest Blogger Amanda Winstead

Given how competitive contemporary markets are, your organization cannot afford to overlook the importance of gathering insights directly from customers. Knowledge management plays a crucial role in facilitating the collection and utilization of customer feedback.

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The Value of Knowledge Management: Improving Remote Team Efficiency

May 04, 2023 | By KMI Guest Blogger Amanda Winstead

As a project manager, you’re in charge of a lot of people and a lot of data. You’ve got to ensure that everyone on your team can gather the information they need as quickly as possible. It can be a complex task that used to be easier when everyone was in the office. The employees could walk over to an associate to ask questions and get a quick response.