Knowledge Management Institute

February 2021

Knowledge Management – A Primer and Catalyst to Support Digital Transformation

Feb 28, 2021   |  By Hank Malik and Jordan Richards

I have had the pleasure in writing three short articles to support the publication of my first book written with my good colleague and friend Jordan Richards. The three articles will cover the following areas that set context for the book as follows.

Part 1:  KM Primer – the Introduction

Part 2:  KM & Digital Transformation - the Connection

Part 3:  The Future for KM

 

5 Mistakes In Knowledge Management That Cost Your Business

Feb 14, 2021   |  By KMI Guest Blogger, Katherine Rundell

Initiating effective knowledge management in your organization often seems like a timely and complex procedure, but done right it can lead to powerful efficiency across all departments. However, this process often requires the confrontation of a number of significant challenges and there are common pitfalls that can ensure a project. Here are 5 mistakes that can cost your organization significantly when implementing knowledge management - awareness will enable you to prevent falling into these traps.

1) Doing Too Much At Once

The Importance of Knowledge Management in Marketing

Feb 10, 2021   |  By KMI Guest Blogger, Marie Barnes`

Knowledge management should be a common practice in all businesses, no matter the field and purpose. It’s useful for both the internal and external development of the company. Benefits include optimizing teamwork, teaching newcomers, improving sales, and reviewing results.

And in the age of raging pandemic, knowledge management gains a new form and becomes more essential than ever. KM techniques and strategies become more flexible and adapt to the changes COVID-19 brought. After all, the inability to travel and attend meetings forced organizations to change most of their tactics.

Using Design Thinking for Creating Scalable Knowledge Management Solutions

Feb 03, 2021   |  By KMI Guest Blogger, Ekta Sachania

Innovation is at the heart of any organization. All organizations strive towards:

  • creating products and services for improved customer experiences.
  • overcoming complex business problems using innovative processes and business models for increased impact and revenue.

In this era of digital disruptions and uncertainties, innovation is the key to create a competitive advantage and “design-thinking” is one of the most innovative tools to achieve Innovation and streamline organization knowledge.

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