Knowledge Management Institute

November 2020

Trends in Enterprise Learning (and KM)

Nov 03, 2020   |  By Zach Wahl, CEO of Enterprise Knowledge and a KMI Partner

Lately I’ve been watching the quick maturation of learning and development concepts, practices, and technologies with interest and excitement. Organizations are paying more attention to learning and performance, how they apply it within their organization, and how it fits together with the rest of their knowledge and technology ecosystems. Overall, I see a few factors for this evolution of learning and development/performance:

KM ROI - A Look Inside an IT Company's KM Investment and Return

Nov 03, 2020   |  By Dr. Randhir Pushpa, Guest Blogger and Partner of KMI

Investment and returns from Knowledge Management

The returns on investment in KM reflects in many areas of engagement of an organization. Since in most cases it is not tangible, management assumes that there are no benefits and hence brings down its focus on management of knowledge.

Sharing an example of possible returns from KM. This was prepared for an IT Service company with around 1000 employees. I am sharing the returns first and then the investments involved. Only knowledge and information reuse based benefits are covered here.

Click on Graph for full view...

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