Oct 03, 2018
| By Luis Ortiz-Echevarria, MPH
This week two different people said to me: I do not know what you do. Fortunately, these were not coworkers or members of the KM community, but close friends. Answering that I work in “knowledge management” was not enough. By this time, they know this. Both of them had jokingly said at some point in our friendship that “I should manage their knowledge” which I am sure sounded very funny in their minds!
It dawned on me—what is it about KM that is so clear to KM workers but so elusive to others?
...
