Oct 27, 2016
| By Ben White | Enterprise Knowledge
Taxonomy is not as daunting as it seems. In this blog series, one of EK’s taxonomy experts, Ben White, provides 4 practical steps to designing and validating a user-centric taxonomy.
Step #4: Measure the Findability of Your Content
Search, which is central to enterprise-wide knowledge transfer, is simple in theory; a user enters a set of key terms in a search engine and the search engine retrieves records that match the key terms. In reality, the architecture of a search engine is nothing more than:
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