by: Anthony J. Rhem, PhD., President/Principal Consultant, A.J. Rhem & Associates,
a privately held Information Systems Integration and Training firm located in Chicago, Illinois
Often when I am working with organizations to implement a knowledge management (KM) solution, the role of the business and more specifically the users of the application are discussed.
A few years ago, Ken traveled to the middle east to help the US forces gain a foot up on some bad guys. What he did while he was in theater went well beyond helping civilians, soldiers, sailors and marines.
He very naturally inspired and engaged a workforce from thousands of miles away, with the stroke of a pen and a Post-it note.