May 2013

Creating a Knowledge Continuity Plan

May 28, 2013

Previously, we discussed the importance of retaining and transferring critical knowledge within an organization, particularly as the next generation of workers fills in roles left due to retirement or attrition. As we noted, the first step in building a knowledge management program suited to the needs of your organization is to make a convincing case to management. When this is achieved, a few more steps should take place in order to ensure success.

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Passing Knowledge to the Next Generation

May 10, 2013

Today, an important concern facing many organizations, especially as the “baby boomers” approach retirement, is the loss of knowledge. As employees, who may have been doing their job for many years, leave companies, they take with them knowledge which is critical to the performance of their job. Often, these team members have what is referred to as tacit knowledge -- a form of knowledge which is more elusive, often unique to individuals, and not documented. It is knowledge which is gained by experience.

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