We are launching our collaboration with two flagship course tracks: Knowledge Management and Knowledge Transfer.
These two course tracks highlight the core of APQC and KMI knowledge management.
‍

 Self-paced
Content management when it is strategically aligned with both the business priorities (to ensure the right content is created and maintained) and the employee experience (to ensure that content supports learning needs and can be accessed and applied in the flow of work). This training course delivers the latest methodologies, processes, and best practices for managing content.  This course provides an in-depth understanding of content management and criteria to identify high-value content that is important to an organization's business outcomes.  The course looks at how organizations formulate their content strategies and put the best resource model in place to execute those strategies, and drive the content management process lifecycle.
Live, Virtual Class and Self-paced
Organizations are more active than ever in creating, capturing, managing, enhancing, finding, and connecting knowledge, so that employees can access the information they need when they need it. Content findability – the ability for end users to find what they are looking for – and discoverability – the ability for end users to discover relevant content that they weren't aware of – are valuable for organizations in any industry.
Live, Virtual Class and Self-Paced
In today's digital age, the intersection of AI and KM is becoming increasingly crucial for organizations seeking to thrive and benefit from their organizational knowledge and data assets. Understanding the fundamentals of AI and its applications in KM, and vice versa is essential for organizations looking to succeed and remain relevant or competitive.
In this class, we will explore the definitions, components, and applications of AI and KM, and how they interact together. As we navigate through this intersection, we will discuss leveraging KM foundations such as content governance, roles, taxonomy, ontology, and knowledge graphs. These, along with AI technologies, can enhance knowledge creation, sharing, and utilization, ultimately fostering innovation, efficiency, and competitive advantage within enterprises.
Live, Virtual Class
This two-day course introduces the principles and practices of Information Architecture and demonstrates how IA supports knowledge management, enterprise content management, search, user experience, and modern AI solutions. The course emphasizes how content models, metadata, taxonomies, ontologies, governance, and retrieval design improve the performance, trustworthiness, usability, and explainability of AI systems, especially generative AI, retrieval-augmented generation, copilots, intelligent search,
and agentic AI solutions.

Are you an APQC Member?
Members get a special reduced rate ($1,059 savings). Please contact KMIÂ for your reduced quote and details. Email:training@kminstitute.org
‍
Package includes the Three Courses, Workbooks and Materials, Online Exam, Certificate/Badge, and "Knowledge Hub" access to new instructional videos on KM and related topics - no expiration.
‍
Contact your KMI rep today for details.
Self-paced, 3.5-5 hours
If you work with people or processes, you work with knowledge. This course is your starting point for understanding how to manage that knowledge—so your team can work smarter, adapt faster, and avoid reinventing the wheel.
This APQC Introduction to Knowledge Management course provides definitions and fundamentals for getting knowledge management started in your organization. Â A participant will learn why organizations build knowledge management capabilities and the value it can provide. Â Common definitions and methodologies provide the foundation for understanding knowledge and knowledge management. Â Group discussions and activities will help the participant identify knowledge problems and understand best practices and techniques to apply to overcome knowledge management challenges. Participants will leave with a pragmatic and holistic view of how to approach knowledge management for their organizations.
Live Virtual or Self-Paced. Â Live class is 5 days for North America; 4 days for Europe/Gulf/APAC
The "CKM" is the Flagship Certification from the KM Institute; the top choice for Practitioners, Leaders and Managers of KM Initiatives.  Whether public or private sector, large or small – the CKM is the international standard for all KM Professionals. Includes a proven methodology, plus the methods and techniques necessaryfor success.
Live Virtual Classes
APQC's CKM in Strategy & Implementation course is an advanced certification for experienced professionals ready to lead and scale knowledge management. This immersive three-day course applies proven KM best practices to strengthen knowledge capture and transfer, support strategic decision-making, and align KM with business priorities.

Are you an APQC Member?
Members get a special reduced rate ($1,059 savings). Please contact KMIÂ for your reduced quote and details. Email:training@kminstitute.org
‍
Package includes the Three Courses, Workbooks and Materials, Online Exam, Certificate/Badge, and "Knowledge Hub" access to new instructional videos on KM and related topics - no expiration.
‍
Contact your KMI rep today for details.
Self-paced, 3.5-5 hours
Retain critical knowledge before it walks out the door.
This course will give participants tools to understand what knowledge is truly critical to their organizations and determine the most urgent priorities for capture and transfer. It will include an overview of established best practices and examples from leading organizations. Participants will also be walked through several knowledge mapping techniques (including process- and role-based mapping) to identify critical knowledge and reveal gaps and inefficiencies. Participants will leave with an understanding of how to match their organizations’ knowledge needs with the right capture and transfer approaches, and how to use a knowledge risk matrix to evaluate competing priorities.
Live virtual, 2 days
Learn the proven Knowledge Transfer Process plus three other critical techniques to bolster knowledge-sharing for teams and organization-wide. Â The Certified Knowledge Specialist in Knowledge Transfer includes the 2-day Master Class plus KMI's "KM Foundation" Program (for new students to KMI).
The CKS _ Knowledge Transfer Program ensures that unique and critical knowledge/capability is not lost during retirements or other workforce related changes (e.g. promotions, mergers and acquisitions, divestitures, job rotations, attrition, etc.). The four-step Knowledge Transfer process (one of the 4 processes we cover) is award-winning and externally validated. Â And, it comes with a financial calculation for Return-On-Investment for organizations seeking that important metric.
Every organization depends on the knowledge of its people. When that knowledge isn’t captured and shared, productivity slows, operational risk increases, and valuable expertise disappears. As an APQC Certified Knowledge Transfer Specialist, you’ll gain with the practical skills to preserve institutional knowledge, strengthen workforce continuity, and keep critical work functioning.
APQC's Master Certified Knowledge Transfer Professional course is an advanced knowledge transfer certification for experienced professionals responsible for protecting critical knowledge and building sustainable knowledge transfer capabilities across their organization. Through this immersive three-day certification you'll advance your ability to design, implement, and improve knowledge transfer strategies that deliver measurable business value.

Are you an APQC Member?
Members get a special reduced rate ($765 savings). Please contact KMIÂ for your reduced quote and details.
Email: training@kminstitute.org
Package includes the Three Courses, Workbooks and Materials, Online Exam, Certificate/Badge,
and "Knowledge Hub" access to new instructional videos on KM and related topics -
no expiration.
Contact your KMI rep today for details.
______________________________________________________________

Call (US): 703-327-7096
Or email: training@kminstitute.org
‍We are standing by to help!
3554 Founders Club Drive, Sarasota, FL, 34240 (USA)
Phone: (US) 1-703-327-7096
Training:training@kminstitute.org
General Questions:info@kminstitute.org