We are launching our collaboration with two flagship course tracks: Knowledge Management and Knowledge Transfer.
These two course tracks highlight the core of APQC and KMI knowledge management.
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 Self-paced
Content management when it is strategically aligned with both the business priorities (to ensure the right content is created and maintained) and the employee experience (to ensure that content supports learning needs and can be accessed and applied in the flow of work). This training course delivers the latest methodologies, processes, and best practices for managing content.  This course provides an in-depth understanding of content management and criteria to identify high-value content that is important to an organization's business outcomes.  The course looks at how organizations formulate their content strategies and put the best resource model in place to execute those strategies, and drive the content management process lifecycle.
Live, Virtual Class and Self-paced
Organizations are more active than ever in creating, capturing, managing, enhancing, finding, and connecting knowledge, so that employees can access the information they need when they need it. Content findability – the ability for end users to find what they are looking for – and discoverability – the ability for end users to discover relevant content that they weren't aware of – are valuable for organizations in any industry.
Live, Virtual Class and Self-Paced
In today's digital age, the intersection of AI and KM is becoming increasingly crucial for organizations seeking to thrive and benefit from their organizational knowledge and data assets. Understanding the fundamentals of AI and its applications in KM, and vice versa is essential for organizations looking to succeed and remain relevant or competitive.
In this class, we will explore the definitions, components, and applications of AI and KM, and how they interact together. As we navigate through this intersection, we will discuss leveraging KM foundations such as content governance, roles, taxonomy, ontology, and knowledge graphs. These, along with AI technologies, can enhance knowledge creation, sharing, and utilization, ultimately fostering innovation, efficiency, and competitive advantage within enterprises.
Live, Virtual Class
This two-day course introduces the principles and practices of Information Architecture and demonstrates how IA supports knowledge management, enterprise content management, search, user experience, and modern AI solutions. The course emphasizes how content models, metadata, taxonomies, ontologies, governance, and retrieval design improve the performance, trustworthiness, usability, and explainability of AI systems, especially generative AI, retrieval-augmented generation, copilots, intelligent search,
and agentic AI solutions.

Are you an APQC Member?
Members get a special reduced rate ($1,059 savings). Please contact KMIÂ for your reduced quote and details. Email:training@kminstitute.org
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Package includes the Three Courses, Workbooks and Materials, Online Exam, Certificate/Badge, and "Knowledge Hub" access to new instructional videos on KM and related topics - no expiration.
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Contact your KMI rep today for details.

Call (US): 703-327-7096
Or email: training@kminstitute.org
‍We are standing by to help!
3554 Founders Club Drive, Sarasota, FL, 34240 (USA)
Phone: (US) 1-703-327-7096
Training:training@kminstitute.org
General Questions:info@kminstitute.org