As a new employee is hired, another employee very frequently is on their way out. This cycle is playing out faster and faster as the baby boomers age and retire at an astounding rate. The need to employ knowledge management (KM) strategies, especially a knowledge retention strategy, is more and more pressing for two very important reasons:
Knowledge is much more than just information. As far as information goes, we've got a lot of it. In fact, we have access to more information than any other time in our history, and exponentially so. But what to do with it all, how to manage and use it, is the key to personal and organizational success.
Many of us, including KM professionals and their global providers such as KM Institute, have seen this coming, and have considered it already here for some time. Still more and more organizations are creating and hiring knowledge managers and entire new departments. The job site Indeed.com currently lists more than 600,000 jobs related to knowledge management.
We are often asked why a company would require KM certification of its employees or contractors. Sure, knowledge management is important but why certification? We recently surveyed Tully Tupper, COO of InteliTrac, Inc. and Sara Scott, Human Resources and Recruiting Manager of InteliTrac on the topic of InteliTrac’s use of KM certification.
As the 'knowledge age' continues to evolve, managers and CEOs are realizing that the true wealth of their organization lies in the knowledge of their people. And pooling their knowledge together is really pooling their most valuable resources together, empowering the success and profitability of an entire enterprise.
Knowledge Management (KM) is truly taking hold as an organizational necessity. As the sea change drifts from the Information Age to the Knowledge Age, the importance and potential power of harnessing the experience and wisdom of all the individuals is a matter of survival for many organizations.