In our previous post, we discussed the challenge facing the KM team as the nature of knowledge becomes more fluid. Organizations must use the tools available to their advantage. Have you considered these tactics?
by: Anthony J. Rhem, PhD., President/Principal Consultant, A.J. Rhem & Associates,
a privately held Information Systems Integration and Training firm located in Chicago, Illinois
Often when I am working with organizations to implement a knowledge management (KM) solution, the role of the business and more specifically the users of the application are discussed.
A few years ago, Ken traveled to the middle east to help the US forces gain a foot up on some bad guys. What he did while he was in theater went well beyond helping civilians, soldiers, sailors and marines.
He very naturally inspired and engaged a workforce from thousands of miles away, with the stroke of a pen and a Post-it note.
A Guest Blog Post by Sanjay Khanna, CKM
of Deloitte - Canada
In thinking about Knowledge Management and what to write, I wanted to start by providing an example. At first read, you may feel that this is outlandish and over the top or you may just chuckle because you have witnessed elements of this taking place.