As a knowledge manager, I often struggle to convey the importance of my role to those outside of the KM community. For most, you can be a content writer or a technical writer, but if you explain that you manage all this knowledge and make it accessible to everyone in the organization, they draw blank.

So here is a simple definition to explain what it is and its purpose in the organization. Hope it helps when next time you have to explain how critical is your role for your organization.

Our role is to ensure that valuable information is not only captured but also made accessible to everyone within the company with the right metadata and tagging to ensure that the right knowledge is delivered when looking for specific topics. This means that we are responsible for creating systems and processes that allow for seamless knowledge sharing and collaboration.

By collecting and organizing data, we can ensure that everyone has access to the knowledge they need to make informed decisions and drive innovation.

But that's not all - knowledge management also involves collaboration and the creation of new ideas. By working together, we can generate fresh insights and push the boundaries of what's possible for the growth of employees and the organization as a whole.

In today's fast-paced business world, having access to the right information at the right time can mean the difference between success and failure. That's why knowledge management is critical to any organization's success.

So the next time someone asks you what you do as a knowledge manager, don't be afraid to share this exciting and important role with them. After all, knowledge is power, and we are the gatekeepers of that power! So KM is much more than storing and sharing knowledge and it's all about managing possibilities to help your employees grow, learn, share and innovate and deliver the best outcomes to clients and customers.
 

Ekta Sachania has nearly 15 years of experience in learning and talent development disciplines, including knowledge management, content management, and learning & collaboration with expertise in content harvesting, practice enablement, metrics analysis, site management, collaboration activities, communications strategy and market trends analysis. Demonstrated success in managing multiple stakeholder expectations across time zones and exhibiting good project management skills, by successfully developing and deploying projects for large audiences.  Ability to adapt and work in emerging areas with fast-shifting priorities.  Connect with Ekta at LinkedIn...

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