Company knowledge is extremely valuable. It is crucial to manage knowledge to support organizational learning. In fact, knowledge management (KM) is essential because it informs business strategy.

This is where KM tools come into place. We live in a time where we are exposed to a ton of information. The secret to success is to learn how to effectively streamline that information.

If your business does not use a KM tool, you are missing out on many advantages such as improved business processes, better communication, quicker problem-solving, better decision making, and improved organizational agility.  

According to a survey, it was found that Fortune 500 companies are losing about $31.5 billion every year due to a failure of KM. Therefore, you must use a KM tool to ensure that you have a central repository for all the data. 

This post takes a close look at the top 9 knowledge tools that will make your work life a whole lot easier. So, what are you waiting for? Let’s dive in. 

1. Bit.ai

One of the best KM tools that you need to know about is Bit.ai. It is an amazing KM and document collaboration tool that will help you manage, track, and share all company knowledge from one place.  

The best thing about the tool is that it allows multiple people to collaborate simultaneously. You can use it to share knowledge, create proposals, share meeting agendas, brainstorm, create client material, and manage projects. Its smart editor makes everything possible. 

Create a smart workspace by using Bit.ai. It is the ultimate tool for collaborating and ensuring that your team has access to the required information. Bit.ai holds a content library, allows each user to manage permissions, and supports document tracking. 

2. Tetra

Another excellent KM tool that you need to consider using is Tetra. It is perfect for the Slack generation. Since most organizations tend to be disorganized, it is important to store all knowledge in one place. 

Tetra was developed to provide Slack teams with the ultimate tool. Anyone can use it for internal updates, storing operating procedures, and accessing information from one place. Once you use Tetra, you will never have trouble with decision making, onboarding new employees, and collaborating.

Some of the top features offered by Tetra include smart suggestions, viewing user activity, and allowing members to edit and suggest existing information.

3. Tally Fox Tallium 

If you are looking for the best KM tool, you need to learn more about Tally Fox Tallium. It is a tool that helps connect users with experts, work with people who are interested in similar topics and create knowledge libraries. 

When you use the platform, you will be able to find experts and get content validated. Look for high-quality answers, find useful suggestions, eliminate silos, and brainstorm ideas with team members. It offers a simple and intuitive user experience. 

Tally Fox Tallium is famous for its strong multimedia library, expertise and is a ready-made platform that anyone can use to access and share information. 

4. Pro Profs 

Pro Profs was initially a free quiz website that was used for certification exams. It has grown to become the perfect training solution. Pro Profs is a great educational resource that boasts more than a million users, including some of the most well-known fortune 500 companies like Cisco, Dell, and Sony.

In addition to the above, it is even used by top universities such as Yale and Harvard. What makes Pro Profs interesting is the fact that its products include training tools, a learning management system, online course creation tools, surveys, and quizzes. 

5. Confluence

Atlassian is the mastermind behind Confluence. It has become the leading KM tool for teams to collaborate and communicate. If your team already uses other products by Atlassian, they will have an easier time using Confluence.

The reason why Confluence is loved by companies is that it helps foster a culture of innovation and idea-sharing. Teams can use it to manage, create, and share content from one place. They can connect it to other products to take its capabilities to the next level. 

Confluence allows automatic versioning, lets you create feedback, and has a structured hierarchy for helping teams quickly find the desired information.

6. Zendesk

Zendesk is a platform that requires no introduction. It is famous for its flexible knowledge base. Companies of all sizes can use it. It is available in over 30 languages. Besides, Zendesk can even be used as a content management system. 

The best thing about the tool is that it supports an AI-powered bot for finding answers instantly. Its top features include precise in-built knowledge base searching, community forum, and the ability to interact with customers using multiple channels. 

7. Help Juice

Help Juice is a great customization tool that you can use to create and manage your knowledge base. It offers styling options for the layout and has a user-friendly interface. The tool records every revision made. 

Track the performance of employees, expand the knowledge base, manage permissions, customize branding, and enable visitors to open every question.  

8. Guru

As the name suggests, Guru truly is a guru. It is the cloud-based KM tool that you need to try. You can use it to connect all the company data together. It even suggests information in real-time using the power of AI. 

The best thing about Guru is that it gets better the more you use it. It is powered by machine learning which means that you will notice an improvement in performance with time. Instead of using multiple KM tools, you should use this tool.  

9. My Hub

Finally, the last KM tool in our past is My Hub. It is a cloud-based intranet solution that you can use for just about every type of business, including Carpet Cleaning Eastbourne. It provides intranet setup, user management, file storage, and users with the option to upload a variety of files, 

With this solid site search tool, you get to collaborate, utilize unlimited elements and embed favourite applications into the software. It does not get better than this. 

10. Knowmax

Knowmax is an AI-powered knowledge management solution for enterprises and has received recognition from Hubspot as one of the best KM software. We believe it is one of the best KM software on the market and would love the opportunity to be included in your article.

Now that you know about the top KM tools, it is about time that you used one for work. You will be impressed by its capabilities. As competition intensifies, every single thing counts. Hence, you have to give a knowledge management tool a try.

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Author Bio:
Myrah Abrar is a computer science graduate with a passion for web development and digital marketing. She writes blog articles for Carpet Cleaning Eastbourne.